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Home » Who we are » Vision, mission & values

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Vision, mission & values

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Futureproofing the talent pipeline for hospitality and tourism

We have a clear strategy, detailed plans and passionate people to achieve them


Vision: Futureproofing the talent pipeline for hospitality and tourism


Mission

  1. We nurture young people into careers in hospitality, leisure and tourism by equipping them with the inspiration, knowledge, skills, advice and guidance they need. We do this through our award-winning education programmes in schools, colleges and universities.
  2. We help transform the lives of people who have barriers to work and can benefit from our support, so that they get sustained employment in hospitality, leisure and tourism, whatever their age or background. We do this by providing tailored support, quality programmes, dedicated aftercare, access to work experience placements and ultimately sustainable employment.
  3. We provide specialist careers information, advice and guidance to inform and guide young people, adults and key influencers about the industry and facilitate quality work experience opportunities. We do this through our specialist careers activities on-line, face-to-face and through careers events.
  4. We promote hospitality, leisure and tourism as a great place to work, providing worthwhile and inspirational careers. We do this through our award-winning education programmes in schools, colleges and universities.

Values

Inspire
We inspire people to join the hospitality, leisure, and tourism industry, inspire our people to be great and lead inspiring new projects for our partners to support.

Make a difference
Our people want to make a positive difference to other’s lives and to hospitality, while being sustainable and environmentally-conscious.

Customer focus
We keep our internal and external customers at the heart of everything we do.

Listen
We will listen, be open, take feedback and share best practice with everyone we work with.

Inclusive
We are proud to have an inclusive organisation that supports different communities and business.

Do
We are responsive, we make things happen, we are curious and ambitious, and we do the right thing.

Honest
We are honest with each other, our beneficiaries and our partners.


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  • The Virtual Awards for Excellence
  • Find out how to get involved

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  • CareerScope
  • FutureChef
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Copyright © 2020 The Springboard Charity: Registered Charity Number: 1045411 (England & Wales) SC040506 (Scotland) Registered Company Number: 3031621 Springboard UK: A wholly owned subsidiary of The Springboard Charity Registered Company Number: 2502511


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