Springboard Programme: Galvin's Chance

Region: London

Winner of the Fiona Colley Trainee of the Year Award at the Springboard Awards for Excellence 2025

“As a young child, I faced challenges that many can only imagine. Instead of the carefree days of childhood, my days were filled with fear and uncertainty.

Education, a fundamental right for many, remained a distant dream for me. With the weight of responsibility thrust upon my young shoulders, I found myself navigating a world far beyond my years. While other children went to school, I was forced to find unscrupulous ways to earn money simply to put food on the table.

Despite the odds stacked against me, I refused to succumb to despair. Every day became a testament to my unwavering determination and strong will to survive.

It was during one of my most challenging moments that I found Springboard Charity. With their unwavering support and guidance, I began to see a glimmer of hope for my future.

Through the assistance of the Springboard Charity, I was connected with an opportunity that would change my life forever.  I found employment at one of London’s iconic landmarks, the Waldorf Hotel, now undergoing a transformation where I embarked on an apprenticeship program.

Under the mentorship of seasoned professionals, I discovered a passion for hospitality that I never knew existed. Each day presented new challenges and opportunities for growth, and I embraced them with an unwavering enthusiasm and dedication.”

Today, Kyle, stands as a shining example of resilience and determination. From a childhood filled with adversity to a future filled with promise, his journey serves as an inspiration to all who have faced similar struggles.

Kyle is currently employed at The Waldorf Hilton, London. He began his journey as a doorman, gradually progressed to working in the bar, and has also stepped in to support the concierge team when needed. His adaptability and eagerness to learn have demonstrated a strong commitment to understanding and excelling in all areas of the hospitality industry.