Abbie’s journey into hospitality was shaped by resilience and optimism. After losing her mother, she faced profound personal challenges, yet her determination to find meaningful work never wavered. Abbie’s naturally positive and bubbly character made her a standout fit for the hospitality industry, where warmth and energy are invaluable.

Her turning point came when she discovered Springboard, a programme designed to equip people with practical skills and industry knowledge specific to hospitality. Through Springboard, Abbie not only gained technical expertise but also the confidence to transition from her background in HR to a more personally fulfilling career. The hands-on training and industry-focused learning helped her understand the unique demands of hospitality and how her vibrant personality could truly shine in this environment.

The supportive atmosphere of the programme was crucial. It provided Abbie with a sense of community and encouragement, helping her navigate personal hardships while staying focused on her professional growth. With this foundation, Abbie was able to approach her career change with renewed confidence and purpose.

Springboard’s guaranteed interview scheme gave Abbie the opportunity to put her new skills into practice. She impressed her interviewers and secured a part-time role as a Barista – a position that allows her to connect with people daily and bring positivity to her workplace. Abbie’s story is a testament to the power of perseverance, the value of targeted support, and the transformative impact of finding the right fit for your strengths and personality.