Free training to support hospitality businesses throughout COVID-19 recovery

Diageo Learning for Life: Hospitality Elevator provides a combination of industry training, qualifications and skills development opportunities to your existing team members, free of charge. Training will be delivered through a blend of face-to-face and virtual sessions designed to upskill employees, build confidence and enhance service standards.

Modules include:

• Covid-19: personal safety, workplace best practice and customer comfort
• Customer service: understanding new customer requirements and behaviours
• Staff wellbeing: tips and techniques to look after mental health during change and uncertainty
• Product knowledge: table service, recommending and upselling, the perfect serve and cocktail training
• Licensing qualification (region specific)

Hospitality Elevator is being hosted in cities across the UK between October 2020 and April 2021, including Edinburgh, Glasgow, Manchester, Birmingham, London and Cardiff. Face-to-face sessions will run for four consecutive weeks in each city, providing lots of opportunities for your employees to attend.

Sign up here

Eligibility: Hospitality Elevator is open to current on trade bar and hospitality employees. The course is particularly suited to those who have missed key training and development opportunities due to COVID-19.