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Home ยป Commercial Training Resources

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Commercial Training Resources


Attract, Retain and Strengthen your Workforce!

Working nationally across the UK and Ireland, Springboard have a unique and long-standing legacy of equipping and advancing the skills of those in the Hospitality, Leisure and Tourism industry. Our specialist Hospitality, Leisure & Tourism trainers offer bespoke training solutions and BIIAB accredited qualifications to suit the needs of any business and their workforce.

We will cover a range of skills, including:

  • Front of house
  • Bar, wine and cocktails
  • Kitchen
  • Customer service
  • Upselling and product knowledge
  • Back of House operations
  • Management and supervision
  • Qualifications* and certification – Food Safety, WorldHost: Principles of Customer Service and many more.
  • Brand standards training and compliance
  • Diversity, equity and inclusion
  • Cabin crew, airport services, tour operations

Futureproofing the talent pipeline for hospitality and tourism industry

Do you have new and existing employees that need training to fulfil their potential at work? Have they considered how quickly they could learn the skills, knowledge, qualifications, and experience needed to forge a career in Hospitality, Leisure and Tourism?

At Springboard, we use our subject matter experts to motivate, train & qualify your employees to become the best version of themselves at work.

We want to give the industry space to focus on the current challenge of rebuilding from the Coronavirus pandemic, while Springboard ensures there is a skilled and engaged talent pipeline ready for when you need it. If you value excellent training and would like to develop your own talent, we can support your delivery. Springboard work nationally and regionally with employers, large and small, to deliver training & qualifications.

By choosing Springboard to be your training provider, you will be supporting our mission to futureproof the talent pipeline for hospitality, leisure and tourism. Please get in touch with our Senior Trainer, Paul Buchan if you are interested in hearing more about how we can help you achieve your learning and development goals!

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The Springboard Charity: Registered Charity Number: 1045411 (England, Wales & Northern Ireland) SC040506 (Scotland) Registered Company Number: 3031621 Springboard UK: A wholly owned subsidiary of The Springboard Charity Registered Company Number: 2502511


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