Springboard Blog

Joe's Story

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Joe took part in our Hospitality Futures programme back in 2017, and has gone from strength to strength since then. Read on to find out how The Springboard Charity helped Joe turn his life around. 

According to Joe, he would probably be in prison, homeless or dead without the help of The Springboard Charity.

Growing up in a single family of four, life for young Joe was hard – with him and his siblings sometimes going without gas, electricity and even food. Things got worse as he grew up, falling in with a bad crowd, which made life even more difficult. He was unable to hold down a job for more than six months, frequently used drugs, and eventually ended up homeless – in and out of hostels filled with ex-offenders, and sometimes sleeping on the back of buses until morning. Joe knew he needed help, but felt lost, and had no idea where to turn.

That’s when Joe found The Springboard Charity, referred by a youth worker. Joe didn’t feel judged by Springboard, and through the Hospitality Futures programme, was able to learn new skills, build his confidence and prove to himself how much he could achieve. His life improved dramatically with each step, and with Springboard’s support, landed work experience at the Rubens at the Palace, Victoria, where he stayed for 11 months – something he may not have achieved with the help of The Springboard Charity.

Since getting involved with The Springboard Charity, Joe is a different person. He now works as a barman/waiter at Hilton London Bridge, and his skills and confidence have skyrocketed. Not only is he flourishing in his professional life, but even speaks at Springboard’s various events – helping others who have been through similar struggles.

Joe is now eagerly awaiting his future, striving to open up his own café-patisserie with his fiancée (who happens to be a pastry chef), and to continue assisting The Springboard Charity in helping others like himself to improve their lives. From a time which could have ended in tragedy, Joe is now on track for a bright and exciting future.

If you're in a similar situation to Joe, and need some help to get everything back on track, please email This email address is being protected from spambots. You need JavaScript enabled to view it.. If you're a business and would like to know more about The Springboard Charity's work, visit our programmes page, or email This email address is being protected from spambots. You need JavaScript enabled to view it. to get involved.

Calling All Thought Leaders

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London Advisory Board - Join now

Would you describe yourself as a thought leader?
Do you have big ideas for yourself, your business and your industry?
Do you care about the future of hospitality?

If you answered yes to one or all of the above, we want to hear from you. Join us as we embark on our journey to help build a sustainable, successful future for Springboard in London.


With an ambitious strategy, we are seeking Thought Leaders to join Springboard’s London Advisory Board. Led by the newly appointed Chair, Chris Penn, you will join fellow experts to support the objectives of The Springboard Charity and UK Ltd in London.
Committing to at least six days a year and four meetings, as an LAB Member, you will bring your experience, network, knowledge, influence and technical skill. All members will take a strategic outlook throughout and support Springboard London to remain on target to achieve the objectives set.

About Springboard

Comprising of Springboard UK Ltd and The Springboard Charity the group objectives are:
• Helping young people achieve their potential
• Relieve unemployment
• Help alleviate poverty
• Promote the industry as a great place to work
• Attract and develop talent
• Support HR and CSR priorities

With unprecedented and challenging times ahead, the need to increase the potential talent pool entering the Hospitality, Leisure and Tourism Industry, Springboard is best placed to drive forward this activity. Utilising the national programmes that engage young people in schools from the age of 12 through to vulnerable adults who need training and support into sustainable employment, Springboard London is integral to delivering to the national impact the organisation has.
Making a difference to people…..making a difference to business.

About you

We are particularly looking for Thought Leaders who have experience within the following sectors:
• Education – school/college/university
• Careers service – London
• National employability service – London
• Charity
• Hotel sector
• Food service management
• Restaurant
• Members clubs
• Pub/Bar sector
• Leisure

You will be an effective communicator and motivator with an innovative approach to achieving great results. With a passion for promoting the Hospitality, Leisure and Tourism Industry as a great place to work you will be committed to the objectives of Springboard London. You may have held a previous role with a steering group or board member for another Charity, public sector or commercial organisation.

What is in it for you?

This voluntary role provides an excellent opportunity for personal growth utilising your skills and knowledge within a different context. You will be part of a team that is working with Springboard to make an impact to the future of the industry; you have the opportunity to invest in tomorrow’s talent and support real change.

For more information about Springboard’s London Advisory Board and how to apply to be a thought leader, please contact….Dee Smith, Regional Director - London, South and Wales – This email address is being protected from spambots. You need JavaScript enabled to view it. / 07985305233

Hospitality Works 2019

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Returning for 2019, the annual Hospitality Works campaign will once again promote the hospitality sector as a great place to work, as part of a three week initiative up and down the country, launching on Valentine’s Day (14th February) 2019.

The Department for Work and Pensions will be teaming up with The Springboard Charity, UKHospitality and the British Beer and Pub Association, to highlight the great career opportunities available across the sector.

Whether you are an employer, a jobseeker or a Springboard Ambassador, there are many ways to get involved – just scroll down to see what you can do!

Please remember to take lots of fun pictures of everything you do, and promote the campaign from now until February 14th on Twitter, using the hashtag - #JobsWithASmile!


There are multiple ways that you and your company can get involved with Hospitality Works:

• Organise a taster-day at your premises, enabling jobseekers to experience a day in industry.
• Host talks from Job Centre Work Coaches and Springboard Ambassadors, who will give guidance to those looking for work, or even give a talk at your local Job Centre yourself.
• Offer up your own leaflets, brochures and other marketing collateral.
• Use the Hospitality Works 2019 hashtag to join the national conversation and promote your business - #JobsWithASmile
If you have any questions about how you can help get involved, please email This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it..


Please email This email address is being protected from spambots. You need JavaScript enabled to view it. to be put in touch with your local Job Centre Work Coach, or check out CareerScope for further information about the industry.


• Hundreds of Springboard Ambassadors participate in Hospitality Works each year – and here’s how you can get involved this year, by working alongside your local Springboard Programme Manager. Email This email address is being protected from spambots. You need JavaScript enabled to view it. to find yours.
• Visit local Job Centres and give talks about working in hospitality, promote your own organisation and the career opportunities available.
• Use the campaign period to promote Hospitality Works at careers fairs and when giving talks at schools and colleges.
• We can provide you with a ready-made presentation, logo and more – please ask your local Springboard Programme Manager. If you’re not sure who that is, please email This email address is being protected from spambots. You need JavaScript enabled to view it..